Shipping policy
Shipping Policy
We ship hair styling tools and beauty products across Europe and beyond.
Shipping Locations:
- Spain: 2-4 business days
- European Union: 5-7 business days
- International: 7-14 business days
Shipping Costs:
- Free shipping on orders over €75
- Standard shipping: €5.95 (Spain), €9.95 (EU)
- Express shipping available at checkout
Processing Time:
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Tracking:
You'll receive a tracking number via email once your order ships.
Customs and Duties:
International customers are responsible for any customs fees or import duties.
Delivery Issues:
- Lost packages: Contact us if your order doesn't arrive within the estimated timeframe
- Incorrect address: We're not responsible for orders shipped to incorrect addresses provided by customers
Contact Us:
For shipping questions, email [your email]